How Vue collects, uses, stores, and protects your information — including subscriptions, permissions, and account deletion — for iOS, Android, and web.
Last updated: September 3, 2026
We explain what Vue collects, why, and how you can control it.
iOS uses Apple IAP; Android uses Google Play Billing; web may use Stripe.
Request access, correction, or deletion through support anytime.
Vue Dating ("Vue", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have when you use the Vue mobile apps (iOS and Android) and the Vue customer website.
By creating an account or using Vue, you agree to this Privacy Policy. If you do not agree, please do not use the service.
Information you provide
Information collected automatically
Depending on features you use, Vue may request device permissions:
You can revoke permissions at any time in iOS Settings or Android settings. Some features may not work without the related permission.
If you enable location access, we use your location to power discovery and distance filters. We do not sell your precise location. You can disable location access in your device settings; discovery quality may be limited if location is off.
We use your information to:
Vue Premium is a paid digital subscription that unlocks premium features inside the app (for example liking/matching benefits and unlimited matches).
We store subscription state on your profile (for example subscription_status, renewal/end dates, and source) so the app can unlock or remove premium features. We may also receive purchase confirmation events from Apple, Google, RevenueCat, or Stripe to keep your access accurate.
Auto-renewable subscriptions renew unless canceled at least 24 hours before the end of the current period. Refunds for App Store or Google Play purchases are handled by Apple or Google under their policies.
Your public profile information and photos may be visible to other Vue users according to your settings and discovery features. Messages are visible to you and the people you chat with. Do not share sensitive personal information you are not comfortable making available to matches.
We share data only as needed to operate Vue with trusted providers, including:
We do not sell your personal information. We may disclose information if required by law, to protect users' safety, or to enforce our Terms.
We retain your information while your account is active and as needed to operate the service, resolve disputes, prevent abuse, and comply with law.
You can deactivate your account in the Vue app settings. To request permanent deletion of your personal data, visit Delete Account or email support@vue.app from your account email. We will process valid deletion requests within a reasonable time, subject to legal retention requirements.
Depending on your location, you may have rights to:
To exercise privacy rights, contact support@vue.app.
We use technical and organizational measures to protect your information, including encrypted transport (HTTPS) and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Vue is strictly for adults. You must be at least 18 years old to create an account or use Vue. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such data, we will delete it and may terminate the account.
Vue may be operated and data may be processed in countries other than where you live. By using Vue, you understand your information may be transferred to and processed in those locations as needed to provide the service.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of Vue after an update means you accept the revised policy.
For privacy questions, data requests, or account deletion requests, email support@vue.app. You can also visit our Support page. Related documents: Terms of Use.